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SHIPPING POLICY

Typical order processing can take between 1-2 business days, however, if orders are placed before 12pm, same day shipping is available Monday-Friday. We ship through USPS.

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Please note that once your order has shipped, we are unable to change the shipping address or reroute the package.

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Delivery Methods

USPS Priority mail offers "1-3 day shipping". Please note that where you live and weather conditions can delay delivery. Packages will be delivered 1-3 business days after it is picked up by USPS. 

RETURN POLICY

All Sales are FINAL and there are no refunds allowed on any grounds. 

Store credit is available if the request for a refund is completed within 7 calendar days of receipt. Any return that is requested that is not received within the timeframe will be disqualified. The product must be sealed and in original packaging condition, meaning the products cannot be used or altered an any way. Send your return item(s), including your first and last name, phone number, the reason for return and original receipt to the address listed below:

901 S Hewitt Dr., unit 399, Hewitt, TX, 76643

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Limitation of Liability

Retreat Soap Co. does not accept liability beyond the remedies set forth herein. Retreat Soap Co. will not be liable for any consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies to both products and services. Customers agree that for any liability related to the purchase of products, Retreat Soap Co. is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of products under this agreement.

PAYMENT METHOD

We accept all major credit cards and PayPal. As soon as you place an order online, your payment method will be charged. Credit card fraud and theft of our merchandise will lead to prosecution to the fullest extent of the law. 

Retreat Soap Co. reserves the right to request additional payment and shipping verification after an order is submitted. 

WHOLESALE INQUIRIES

For all wholesale inquires, please contact Madalyne Moore at info@retreatsoapco.com.

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